Blooming Tourism has sourced a number of comments from persons who are or have been involved within the Tourism Industry. Each was asked “What was the best part of your job,” “What was the worst part of your job,” and “What are your insider tips for getting into the Industry”. We hope this proves you with an insight into the varying roles available.

ACCOMMODATION
Age: 26    Sex: F     Position: Reception
What is the best part of your job?
Dealing with customers who are excited about having a break away.
 
What is the worst part of your job?
Dealing with the occasional upset customer.
 
Insider tips to getting into the industry?
A love of people, patience and being responsible.
 
AIRLINE
Age: 31    Sex: M     Position: Pilot
What is the best part of your job?
Job satisfaction, lifestyle and the destinations that I go to.
 
What is the worst part of your job?
Jet Lag and missing out on important events.
 
Insider tips to getting into the industry?
Dedication and motivation.
Age: 36    Sex: F     Position: Customer Service
What is the best part of your job?
 There is so much variety in one day & you meet so many people.
 
What is the worst part of your job?
Shift work and 4am starts.
 
Insider tips to getting into the industry?
Personality, always smile and be friendly, be professional and know your product.
Age: 25    Sex: F     Position: Flight Attendant
What is the best part of your job?
 Time off during the week, fun people to work with, wearing a uniform and staff travel.
 
What is the worst part of your job?
Missing out on important life events eg birthdays, weddings etc.
 
Insider tips to getting into the industry?

Source information from people in the industry, word of mouth, apply for jobs you see advertised

and complete a tourism certificate.

Age: 38    Sex: F     Position: Business Planning and Special Projects
What is the best part of your job?
 The challenges and opportunities that you encounter are different to the normal airline operations.
 
What is the worst part of your job?
High expectations and if you don’t achieve it, it can be very disappointing.
 
Insider tips to getting into the industry?
Be creative, always see challenges positively and ensure you are a team player!
 
TRAVEL AGENCY
Age: 49    Sex: F     Position: Senior Consultants
What is the best part of your job?
Sending clients on holidays.
 
What is the worst part of your job?
Internet, with clients booking directly.
 
Insider tips to getting into the industry?
Have a passion to sell in the industry and to have knowledge on destinations.
 
WHOLESALER
Age: 61    Sex: M     Position: General Manager
What is the best part of your job?
Lots of variety, learning something new about destinations and staff that love my jokes.
 
What is the worst part of your job?
Administration can be time consuming.
 
Insider tips to getting into the industry?
Travel extensively to gain some knowledge of the world’s destinations.
Age: 26    Sex: F     Position: Reservations
What is the best part of your job?

Get to know new people and help them realizing one of their dreams: their trip.

And also I think the encouragement to travel and engagement in new experiences.

 
What is the worst part of your job?
Deadlines and unforeseen events.
 
Insider tips to getting into the industry?
Organisation, dedication and most of all believe in what you are doing.